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Unify360 Chat Contacts

The Unify360 Chat Contacts section serves as your dedicated address book, making it easy to manage and communicate with your customers.

Accessing Your Contacts

Click the Contacts tab in the left navigation menu to view a list of your customers, along with their email address, phone number, and the date of your last interaction.

Searching for Contacts

Use the Search bar in the upper-left corner to find a contact. The system will display matching customer information as you type.
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Update a Contact

To update a contact's details, click the Action button located in the upper-right corner of the contact row, and select Edit from the dropdown options.


Make your necessary changes, then click Save Contact at the bottom of the form.

Create a New Contact

To add a new contact, click Add Contact button section.

A form will appear where you can enter the contact's details, then click Save Contact to save your entry.

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