FAQs
13 articles
Unify Reviews
Find quick answers to common questions about managing, sending, and customizing review invites.
How to update review request link in the Service Titan survey?If you are using Service Titan, these instructions will guide you through updating the job completion survey review link that Service Titan automatically sends when a job is completed and…
How to update the review request link in Housecall Pro?These instructions will guide you through updating the job finished text message and email that Housecall Pro automatically sends when a job is completed.
Can customers unsubscribe from review request emails?
Why aren't my reviews showing?
Why is the Google Local Services Ads review option missing?
Unify Messaging
Explore the most common questions about Unify Messaging to help you manage all your customer conversations in one place.
What is an omnichannel inbox?
What are the different channels supported in Unify Messaging's omnichannel inbox?
What phone number will show up when my customers receive a text from me?
What happens if I close a message?
